Frequently Asked Questions

Q: How does the pick up option work? 

A: Same day pick-up is available (if item is available) please choose cash on delivery when checking out

Q: what is your shipping policy?

A: We ship worldwide

Q: what is your processing time on preorders. 

A: Please allow up to 10 days before processing preorders

Q: Can I get a refund on an item that has already shipped? 

A: Sorry no refunds on shipped orders

Q: What is your return policy? 

A: 24hr exchange on in-store orders
*Absolutely no refunds (store credit only )

Q: what is the timeframe on orders? 

A: Please allow 3-5 business days to process orders
*Sale orders please allow 3-7 days to process orders

Q: how soon can an order be shipped? 

A: 1 day shipping is available if item is in-stock

Q: How do the items fix? 

A: Majority of items are true to size it runs little or big.  I’ll note in description